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How to make it as a freelancer

In a struggling economic climate, more people find themselves carrying two or more job titles. Increasingly so, independent professionals are using mobile technology to create ecosystems of work they enjoy. Who says you can’t drive an Uber in the morning, design websites all afternoon and cater your own food company at night?

“Freelancing full or part-time is an appealing way to secure multiple income sources, but it’s not always easy to get established and make the money you want,” says Melina Lewis, Head of Business Development at mobile commerce and networking app Chat Find.

Once stigmatised as an inability to secure permanent employment, the word “freelancer” is starting to shed its negative connotations. The Old Mutual Savings and Investment Monitor survey for 2017 found that 37% of 943 working respondents reported having more than one job, with many branching out from their primary career with an unrelated offering.

Mobile commerce apps are embracing the trend, “Freelancers and businesses can now create their own mobile shopfronts, where they showcase their skills and services, and make themselves available for other users to contact and endorse,” says Lewis.

The Chat Find app, which is available for download on Android and IOS, offers business owners and freelancers invoicing, secure mobile payment and direct chat capabilities. It allows users to search for specific services, within broader categories as well as exact geographic locations.

In the process of getting local businesses and freelancers on board, Lewis and her team have gathered insight on how individuals can best market their services. See some of her tips below:

  • Get your name out there: A presence on sites like LinkedIn and industry specific portals is key. These platforms lend credibility and provide a wider online presence.
  • Grow social: Social media is a powerful platform for freelancers, offering the ability to target specific customer groups and build your brand creatively. That said, in order to be seen, posts need to be boosted for a fee. With this in mind, make sure to read up on how to get the most bang for your buck.
  • Go mobile: South Africans increasingly use their phones to search for services and contact providers. While websites are good repositories of your past projects, they can be cumbersome and difficult to navigate from your phone. Make sure your customers can view your profile on their phones and get in touch instantly. The easiest way to do this is to create a Chat Find profile – over and above putting your service offerings out there, you can invoice clients directly from the app as well as build new business relationships. All Chat Find posts can be automatically shared to Facebook – so it’s one post, that appears in two places.

Signing up and posting on Chat Find is free, there is no mark-up on payments or sales processed through the app.

Local business can now sell on mobile at no cost

With 2.3 billion smartphones in use today⁴, customers will tap, touch, swipe and click their phones 2,617 times a day⁵. Research also shows that people spend 90% of their mobile time using apps⁶.  It is therefore critical for businesses to be accessible to their customers through their mobile devices. Often this requires costly websites that are not truly responsive on mobile, and are difficult to manage by the business owner.

Chat Find is a secure, user-friendly app that is a mobile marketplace. Local traders and professionals are able to showcase products and services and promote deals for free. They can also sell directly to customers, issue customised invoices and get paid instantly via debit or credit card, or PayPal. This enables businesses to be commercially viable on mobile.

The geolocation technology in Chat Find gives customers the ability to search local communities for services and products, driving improved engagement with a trade local focus.  Secure, instant payments via debit or credit cards and PayPal are even supported within chats for greater convenience. 

Chat Find CEO Raymond Wynne explains that the app is unlike any other on the market, “Consumers are more mobile savvy than ever and practical convenience is key. That’s why we wanted to create a smartphone app that supports local business through free advertising and smart payments”.

Businesses are constantly looking for ways to engage their customers on mobile, beyond social media. Chat Find’s mobile marketplace creates a localized shopping experience from the screen of a mobile phone. The user experience is engaging, visual and supports instant mobile shopping for any size retailer.

Wynne adds that Chat Find connects a customer with local business networks in a way that’s never happened before.  “Chat Find provides simple chat functionality for instant communication with customers, while posts can be shared to Facebook or sent via email and SMS for effective promotion through one app”.

That’s free advertising and chats, mobile invoicing and instant payments – all on your phone!